Skip to content

Privacy Policy

Last updated: January 23, 2026

This Privacy Policy describes how Qavina (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from qavina.co.

1. Information We Collect
When you visit our site, place an order, contact us, or interact with our website, we may collect certain information, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment and order details
- Device information, browser type, IP address, and cookies
- Information about how you use our website

2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations, shipping updates, and service messages
- Improve our website, products, and customer experience
- Detect and prevent fraud or misuse
- Support marketing, analytics, and advertising efforts

3. Sharing Your Information
We may share your personal information with trusted third-party service providers that help us operate our business, such as Shopify, payment processors, shipping partners, analytics providers, and advertising platforms. We only share information as needed to provide these services.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, understand website traffic, remember your preferences, and support advertising and analytics.

5. Marketing Communications
If you subscribe to our emails, we may send you updates, promotions, and product information. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

6. Data Retention
We retain your information for as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.

8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page.

10. Contact Us
If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at:
info@qavina.co

Get In Touch
Customer support: info@qavina.co
Response time: Within 24–48 business hours
Business hours: Monday–Friday, 9 AM–6 PM EST